At Hathor Tallow, we take pride in crafting high-quality, nourishing products. While we do not generally offer refunds, we understand that issues may arise. If your order arrives damaged or there is a problem with your product, we are happy to resend a replacement.

In certain cases, a refund may be issued if you provide a photo of the product, but please note that refunds are subject to limitations. To request a replacement or refund, contact us at hathortallow@gmail.com within 7 days of receiving your order, including your order number and a photo of the issue for review.